Branch Renewal![]()
Now that the deafening Internet chatter proclaiming the demise of the branch has since become a faded memory, the call to replace aging branch assets is being heard. With alternative channels handling a growing number of routine transactions, branches and service offerings across banking and investments are morphing into sales channels that build customer loyalty and retention.
Patriot Act![]()
Knowing Your Customer Has Never Mattered More!
With identity theft and other financial fraud on the increase, it's good business to put effective prevention measures in place. Now there's an even more compelling reason for knowing who your customers are - Section 326 of the USA PATRIOT Act. This federal regulation requires financial institutions and others to implement a customer identification program by October 1, 2003. Will you be ready?
Project Management Office![]()
Do You Have Runaway, Underperforming or Failed Projects?
If you are experiencing difficulties successfully implementing projects, try looking at them as a portfolio of investments through a Project Management Office view.
Federal Reserve Bank Bill Audits![]()
Don’t let undetected errors negatively impact your bottomline! In the rapidly changing environment of alternative image presentation methods and services, it is both compelling and financially beneficial to ensure that your Federal Reserve Bank service level activities and related expenses be accurate and appropriate.
Business Continuity Planning![]()
Disasters can occur with or without warning. The lack of an effective recovery plan can compound the problem and inhibit a timely recovery process. If companies are not prepared to deal with disruption to the normal flow of business during a disaster, customers, systems, and employees can be significantly impacted.
Capacity Analysis of Check Processing Centers![]()
While consumers enjoy the increased convenience of electronic payments instead of check writing, behind the scenes institutions with check and lockbox processing centers are faced with the consequences of profitably managing this transformation.





